Jabi Bet
Privacy Policy

01 Overview

Jabi Bet is committed to protecting the privacy of every player who uses our platform. This Privacy Policy describes how Jabi Bet collects, stores, uses, and shares personal information when you register an account, make a deposit, play games, or interact with any part of the Jabi Bet website.

By registering on Jabi Bet and using our services, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, please do not use the Jabi Bet platform.

Jabi Bet takes privacy seriously — not because it is a legal requirement, but because our players in Bangladesh trust us with their personal information and that trust is something we work hard to deserve every day. This policy is written in plain language so that every player can understand exactly what happens to their data.

02 Data We Collect

Jabi Bet collects only the personal data that is necessary to provide you with a safe, functional, and enjoyable betting experience. The categories of data we collect are as follows:

Jabi Bet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

03 How We Collect Your Data

Jabi Bet collects your personal data through several channels, all of which are directly related to your use of the platform:

• Registration: When you create a Jabi Bet account, you provide your name, date of birth, phone number, and other basic details directly to us.
• Deposits and Withdrawals: When you make a payment through bKash, Nagad, or Rocket, Jabi Bet receives transaction confirmation data including your wallet number and transaction reference.
• Platform Usage: Platform Usage data is collected automatically as you navigate the Jabi Bet website, including pages visited, games played, and time spent on each section.
• Customer Support: When you contact the Jabi Bet support team via live chat or email, the content of those conversations is recorded for quality assurance and dispute resolution purposes.
• Cookies and Tracking: Jabi Bet uses cookies and similar technologies to collect technical data about your device and browsing behaviour. See the Cookies section below for full details.
• Verification Submissions: When you submit identity documents for account verification, those documents are collected and stored securely for the duration required by our verification process.

04 How We Use Your Data

Jabi Bet uses your personal data only for legitimate purposes that are directly connected to providing and improving our services. Here is a clear breakdown of how your data is used:

• Account Management: Your identity and contact data are used to create and maintain your Jabi Bet account, verify your identity, and communicate important account updates to you.
• Payment Processing: Your financial data is used solely to process deposits and withdrawals through your registered mobile wallet. Jabi Bet does not store full payment credentials beyond what is necessary for transaction matching.
• Platform Security: Technical data including your IP address and device information is used to detect and prevent fraudulent activity, unauthorised account access, and abuse of the platform.
• Responsible Gaming: Usage data such as betting patterns, session duration, and deposit frequency is monitored to identify players who may be showing signs of problem gambling. This allows Jabi Bet to offer timely support and intervention tools.
• Customer Support: Your contact and account data is used by the support team to assist you with queries, disputes, and technical issues efficiently.
• Legal Compliance: Jabi Bet may use your data to comply with applicable laws, respond to regulatory requests, or cooperate with law enforcement agencies where legally required.
• Platform Improvement: Aggregated and anonymised usage data is analysed to understand how players use Jabi Bet and to improve the platform's features, performance, and game selection.
• Promotional Communications: If you have opted in to receive marketing communications, Jabi Bet may use your contact details to send you information about new games, promotions, and offers. You can opt out at any time by contacting support.

Jabi Bet does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

05 Sharing Your Data

Jabi Bet does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data is shared only in the following limited and necessary circumstances:

• Game Providers: Jabi Bet works with third-party game studios and live casino providers to deliver games on the platform. These providers may receive limited technical data necessary to deliver the game experience, but they are contractually prohibited from using that data for any other purpose.
• Payment Processors: When you make a deposit or withdrawal, your transaction data is shared with the relevant mobile wallet provider (bKash, Nagad, or Rocket) to process the payment. These providers operate under their own privacy policies.
• Identity Verification Services: Jabi Bet may use third-party identity verification services to confirm the authenticity of documents submitted during account verification. These services are bound by strict data handling agreements.
• Regulatory and Legal Authorities: Jabi Bet may disclose your personal data to government authorities, regulators, or law enforcement agencies where required by law or where Jabi Bet has a legitimate legal obligation to do so.
• Fraud Prevention: Jabi Bet may share data with fraud prevention agencies or industry bodies to detect and prevent financial crime, money laundering, and platform abuse.

06 Cookies and Tracking Technologies

Jabi Bet uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in securely, and understand how the site is being used. A cookie is a small text file stored on your device when you visit a website.

The types of cookies Jabi Bet uses are:

• Essential Cookies: These are required for the Jabi Bet platform to function. They manage your login session, keep your account secure, and remember your preferences during a visit. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics Cookies: These help Jabi Bet understand how players navigate the platform — which pages are visited most, where players spend the most time, and where technical issues occur. This data is aggregated and anonymised.
• Functional Cookies: These remember your preferences such as language settings and display options so that you do not have to reset them on every visit.
• Security Cookies: These help Jabi Bet detect and prevent fraudulent activity by identifying unusual patterns in how the platform is being accessed.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Jabi Bet platform. Jabi Bet does not use third-party advertising cookies or share cookie data with advertising networks.

07 Data Security

Jabi Bet takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse.

• Encryption: All data transmitted between your device and the Jabi Bet platform is encrypted using industry-standard SSL/TLS protocols. Data stored on our servers is encrypted at rest.
• Access Controls: Access to personal data within Jabi Bet is restricted to staff members who need it to perform their job functions. All staff with data access are trained in data protection practices.
• Secure Infrastructure: Jabi Bet's platform is hosted on secure servers with regular security audits, vulnerability assessments, and penetration testing to identify and address potential weaknesses.
• Incident Response: In the event of a data breach that affects your personal data, Jabi Bet will notify affected players promptly and take immediate steps to contain and remediate the breach.

While Jabi Bet takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your Jabi Bet account and never share your login credentials with anyone.

08 Data Retention

Jabi Bet retains your personal data only for as long as it is necessary for the purposes described in this Privacy Policy, or as required by applicable law.

• Active Accounts: While your Jabi Bet account is active, we retain all data associated with your account to provide you with uninterrupted service.
• Closed Accounts: After you close your Jabi Bet account, we retain your data for a minimum period required for legal and regulatory compliance purposes. This typically includes transaction records and identity verification documents.
• Inactive Accounts: Accounts that have been inactive for 12 consecutive months may be subject to a data review. Jabi Bet will notify you before taking any action on an inactive account.
• Support Records: Records of customer support interactions are retained for a period sufficient to resolve any disputes that may arise after the interaction.

When your data is no longer required, Jabi Bet will securely delete or anonymise it so that it can no longer be linked back to you as an individual.

09 Your Privacy Rights

As a Jabi Bet player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team at [email protected]:

• Right to Access: You can request a copy of the personal data Jabi Bet holds about you at any time. We will provide this within a reasonable timeframe.
• Right to Correction: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to Deletion: You can request that Jabi Bet delete your personal data. Note that some data may need to be retained for legal compliance reasons even after a deletion request.
• Right to Restrict Processing: You can ask Jabi Bet to limit how we use your data in certain circumstances, for example while a dispute is being resolved.
• Right to Object: You can object to Jabi Bet using your data for marketing communications at any time. We will stop sending marketing messages promptly upon receiving your objection.
• Right to Data Portability: You can request that Jabi Bet provide your personal data in a structured, commonly used format so that you can transfer it to another service if you wish.

10 Minors and Under-18 Protection

Jabi Bet does not knowingly collect personal data from anyone under the age of 18. The platform is strictly for adults only. If Jabi Bet discovers that a player under 18 has registered an account, that account will be immediately closed, all data associated with it will be deleted, and any deposits will be returned.

If you are a parent or guardian and believe that a minor has registered on Jabi Bet using your details or their own, please contact us immediately at [email protected] so we can investigate and take appropriate action.

Jabi Bet also encourages parents and guardians to use parental control software to prevent minors from accessing online gambling platforms. Protecting young people from gambling harm is a responsibility that Jabi Bet takes seriously as part of its broader commitment to responsible gaming.

11 Changes to This Privacy Policy

Jabi Bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that materially affect how we use your personal data, Jabi Bet will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of Jabi Bet after a policy update constitutes your acceptance of the revised Privacy Policy.

We recommend checking this page periodically so you are always aware of how Jabi Bet handles your personal data.

12 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how Jabi Bet has handled your personal information, please get in touch with the team directly:

• Email: [email protected]
• Live Chat: Available within the Jabi Bet platform after login, 24 hours a day, 7 days a week
• Response Time: Privacy-related requests are handled within 30 days. Most queries receive a response much sooner.

Jabi Bet's support team is trained to handle privacy queries with care and confidentiality. You will never be asked to justify why you are exercising your data rights — it is your information and you are entitled to know how it is being used.